Refund & Cancellation Policy

Last Updated: November 2025

Thank you for choosing Nubox(“we”, “our”, “us”).
This Refund & Cancellation Policy explains the terms under which users (“you”, “your”) may request a refund for payments made on our platform.

1. Nature of Service

Nubox provides cloud storage services on a one-time subscription basis, allowing users to securely store and access their digital files online.

2. Refund Eligibility

We offer refunds only in cases where the user does not receive access to the purchased cloud storage service after a successful payment.
Refunds are not applicable in the following cases:

If the user has already accessed or used the storage service.

If the issue is caused by user error (e.g., incorrect account login, expired subscription, etc.).

If the purchase involves digital content that has already been delivered or activated.


3. Refund Request Procedure

To request a refund, please contact us at info@nubox.in within 3 days of your payment.
Your email must include:

1. Payment Screenshot
2. Transaction ID or payment reference
3. Registered email or phone number used on Nubox
4. Description of the issue

Once your request is reviewed and approved, we will initiate the refund or if you did not get subscription we will give you subscription.

4. Refund Timeline

Approved refunds will be processed within 3–5 business days from the date of approval.
The refund will be credited to your original payment method only.

5. Cancellation Policy

Since Nubox provides a one-time subscription service, cancellations are not applicable once the purchase is completed and service access is granted.

6. Contact Us

If you have any questions or concerns about our Refund & Cancellation Policy, please contact:
📧 info@nubox.in